Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Transforma tu espacio con IrisDecoraciones
Contáctanos hoy mismo para obtener un presupuesto personalizado y descubre cómo podemos hacer realidad tus sueños de decoración.
Contáctanos para más información
En IrisDecoraciones, estamos aquí para ayudarte con todas tus necesidades de decoración. No dudes en ponerte en contacto con nosotros para obtener más información sobre nuestros servicios y cómo podemos transformar tu espacio.
Nuestro equipo de expertos está listo para ofrecerte un servicio personalizado y responder a todas tus preguntas. Ya sea que estés planeando un evento especial o necesites asesoramiento sobre decoración de interiores, estamos a tu disposición para hacer realidad tus ideas.